The City Inn Happy Valley Shenzhen offers a convenient 24-hour reception as well as conference room(s), a business centre and meeting rooms for the guests. Travellers can take advantage of the available internet access to keep connected with friends and family while away. Conveniently part of the in-house services, guests can catch up on work with the computers available for use. Hotel amenities include a dry cleaning service, a laundry service and a safe-deposit box. Lianhuashan Park, COCO Park and Hong Kong Wetland Park are within a 20 minute drive from the hotel.

New World Center and South University of Science and Technology of China are within easy driving distance of the City Inn Happy Valley Shenzhen. Shenzhen Bao'an International Airport (SZX) is a 50 minute drive from the hotel. Central Shenzhen is within a 20 minute drive.